We want to hear from YOU!

We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to add your review on our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences. All reviews must be approved by the webmaster before they are posted.

Submit your review

Create your own review

Austin Towing Services by Eagle Towing
Average rating:  
 35 reviews
by Shawn on Austin Towing Services by Eagle Towing
Friendly Fast Fabulous Service

This morning, one of our company work vans broke down on IH-35. I called a few towing companies and was given different reasons as to why they couldn’t help us out. I finally made the right call to Austin / Eagle Towing. Woody answered my call and when I got done explaining what we needed, Woody said no problem; we can handle it, without hesitation. He said let’s get Gaelynn (spelling may not be correct) on the phone to get your information. Gaelynn was such a joy to speak with, despite the fact that her morning wasn’t going smoothly. I gave her all the information and a tow truck was on site within minutes. Our tech told me that the tow truck driver was courteous, kind and professional. Come to find out that the driver was Woody. WOW! I called Eagle towing at 9:08 am and they completed the tow at 9:54 am. In less than an hour they took care of us. I called them later in the afternoon to get a copy of the receipt. Brittany answered and emailed the receipt to us right away. I would give Austin / Eagle Towing 10 stars if I could. They exceeded our expectations! We highly recommend Austin / Eagle Towing. Thank you!!

by Julie Beckmann on Austin Towing Services by Eagle Towing
Simply Awesome

My son needed a tow for our KIA to our house due to a rear end collision. Austin / Eagle Towing's dispatch said 1 to 1.5 hours. 25 min. later the tow truck driver came. (Sorry I didn't ask your name. He was professional and courteous. Then he maneuvered the KIA Forte to the curb with a truck in front of our house. He let us know the brakes didn't work and the trunk wouldn't close because the latch was bent. Thank you Austin / Eagle Towing!

by Monica Cheatheam on Austin Towing Services by Eagle Towing

I am so grateful to you Woody for sending me Trey S. to rescue me tonight on a freezing cold night while I was broken down on the side of the road. Trey was terrific and he got to me so quickly and was very polite and professional. Awesome tow truck and equipment. Absolutely superb service and on such a freezing cold night y’all made my night so much better and I thank y’all so very much and I appreciate you. I highly recommend Eagle Towing to everyone.

Thank you for the kind words Monica. Eagle Towing works very hard to give all our customers the very best service possible.

by Dominick on Austin Towing Services by Eagle Towing
Great Service

Dispatched out on a call on 11/22/20 great Job Thank you

by Mrs. Hardeman on Austin Towing Services by Eagle Towing
Thank you so much!

Mr. Woody. I just wanted to say thank you for the effort you took with me. If I ever need a tow I certainly will remember you and your kindness toward me. God bless you.
Mrs. Hardeman

by Kelly on Austin Towing Services by Eagle Towing
Awesome life saving

Thanks to Brittany my night wasnt a total disaster! This is an awsome company!

Thank you Kelly. We do try hard to make a bad night into a good one.

by Sean Sobieski on Austin Towing Services by Eagle Towing
Excellent Safe Service

I've dealt with numerous different tow companies and tow truck drivers, Eagle towing is by far the best out there. Both drivers, Trey and Woody were extremely polite and made us feel safe and confident in their process. I would not hesitate to request only Eagle Towing for any future roadside assistance needed. Thank you!

by MJ Hudson on Austin Towing Services by Eagle Towing

Just want to give Austin/Eagle towing a HUGE shout out! Woody is awesome! Woody was available from the first second I made contact. He was very professional and understanding. I needed my car towed to a discount tire for repair and he made sure that my vehicle got there safe and sound. Fast and reliable. I definitely recommend him for any of your towing needs. Thanks Woody, you're the best!

by LInda on Austin Towing Services by Eagle Towing
Thank you Woody

Thank you so much Woody for your fast response and serviceto change my flat tire. I called my service at 1:10 after discovering a had a flat. They contacted another road service and said they would be there on 20 minutes. An hour later I called they said on their way. 30 minutes later I discovered they cancelled me for no reason and then lied. Thank goodness they called Woody with Austin Towing. He got to me in 15 minutes. changed my tire in no time. All in all I spent almost 3 hours on two other services that failed. Thank you once again for helping me!

by Amanda Hollis on Austin Towing Services by Eagle Towing
Nothing but AWESOME!

Never had to use a tow truck in my life until today. MARC with eagle towing was seriously nothing but superb with everything. Not only was he a nice guy, but he treated my car with such gentleness (my car is my baby). I had my dog with me as well, and he had no problem lugging me and my pup around! It's so nice to run into hard working honest people! Thanks Marc! 5 freakin' stars ya'll!!

Page 1 of 4: